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My access has been revoked

New Here ,
Nov 13, 2025 Nov 13, 2025

I received an email today which said, 

"your profile name has changed from Starlight to DEL-Starlight
This change was made by your organization’s administrator. No action is needed on your part – your products, access, and account remain the same.

and another one after that which states,

You no longer have access to Creative Cloud All Apps + Adobe Stock in organization DEL-Starlight .

 

What should I do now? I cant access any of my apps and projects but the plan expiry in the adobe account says next payment is on May 15, 2026. I had bought the subscribtion on Groupon and had access to the account under Maplewood Foundation. It says contact your admin but when I click the admin group it says I dont have access to the admin or global admin either.

Please help

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries
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Community Expert ,
Nov 13, 2025 Nov 13, 2025

contact the maplewood admin.

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Community Expert ,
Nov 14, 2025 Nov 14, 2025
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Community Expert ,
Nov 14, 2025 Nov 14, 2025
LATEST
quote

I had bought the subscribtion on Groupon


By @Tenzin5EB8

 

You may have been scammed.

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