My Adobe Portfolio is gone

[ZelixZach]

I recently graduated from college, and my school's Adobe account subscription stopped. I emailed my IT department to ask if I could get paid access again to transfer everything on there from that account, to a new one. My Adobe Portfolio site went offline, again, since I wasn't a paid member anymore. Either way, I have a paid plan through Adobe for only two more weeks, and when I go to Adobe Portfolio, my site isn't there anymore, even though Adobe told me I could always come back to edit it and republish it, once I'm a paid member again. So, I'm totally stumped. It'll let me go to the website, but it always takes me to the Welcome page, and the "sites" part of the URL is not accessible. Any ideas on where to go next? I worked really hard on that site, and hope to continue using it, just on a different Adobe account. Thanks! 🙂

[kglad]

here's how to migrate portfolio accounts

https://community.adobe.com/t5/creative-cloud-services-discussions/can-i-bring-my-portfolio-to-the-o...

[ZelixZach]

Just did the transfer process, and it did not transfer over my website, only the blank template that it told me to make. What now, do you think? I know for a fact it still exists, since I never requested a deletion of it, or deleted it myself. It was even attached to my own paid URL.

[kglad]

i don't know anything else you can do on adobe's side.  i'm not sure what your school admin has done and can still do to help.

[ZelixZach]

Okay. I'll think up some other ideas too. Thanks for your help though!

[kglad]

you're welcome. let us know if you find a solution.