My files won't sync properly between my Macbook Pro and iMac.

[charlesdew1234]

My files won't sync properly between my Macbook Pro and iMac. Ive toggled the auto sync function, made sure the file names are properly constructed, etc. It is showing the red on all of the files on the Pro, but showing the green checks on the iMac. Any ideas?

[daoyud19968761]

My files won't sync properly between my Macbook Pro and iMac. Ive toggled the auto sync function, made sure the file names are properly constructed, etc. It is showing the red on all of the files on the Pro, but showing the green checks on the iMac. Any ideas

[wharress · Accepted solution]

Hi,

We would need to see your log files from both machines.

The logs are located at

Mac:

The log file can be found here:

<Mac Hard Drive>/Users/<username>/Library/Application Support/Adobe/CoreSyncSync/CoreSync-YYYY-MM-DD.log

(where YYYY-MM-DD indicate the date of the last log)

Note: The Users Library user folder is hidden on starting with 10.7 or later

see http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Windows:

The log file can be found here:

C:\Users\<username>\AppData\Roaming\CoreSync\CoreSync-YYYY-MM-DD.log

(where YYYY-MM-DD indicate the date of the last log)

Note: The AppData folder is hidden by default this doc shows how to show it if needed

http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html

Please zip them up and send them to SyncForum-Communication@adobe.com

Thanks

Warner