My portfolio disappeared!!! Help (months of work lost due to Adobe Portfolio fail)

[xhellomary]

Hello,

I pay for Creative Cloud including Adobe Portfolio. Recently, my Portfolio site lost the latest saved versions in the editor — several updated pages are gone, months of work missing.

One of my sites was previously live on a custom domain mariabieniek.co (now expired), but the updated content is no longer visible in the Portfolio editor. I’ve checked all my sites under my Adobe account and the problem remains.

This is a serious service failure, as I rely on Portfolio for business. I need Adobe to:

1 Escalate this case to the Portfolio Support / engineering team.

2 Check server-side backups or the last published copy.

3 Restore the missing data or provide an official explanation.

Has anyone else experienced similar data loss with Adobe Portfolio? How was it resolved?

Thank you.

[kglad · Accepted solution]

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

portfolio faq: https://help.myportfolio.com/hc/en-us