My profile is not found and all projects went to private mode on Behance

[Aleksandra370985516q76]

Hi There,
My Behance account is no longer visible and all my projects are in private mode so they are not visible to the public.

When I try to change the status of the projects from private to public, I can see that it is not possible.

I have contacted Behance support and they replied to me a few days ago saying "All content on Behance that violates our community guidelines is made private".

Then I asked which of my projects violate the community guidelines, but there is no answer. This must be a mistake, but I don't understand how they can block my profile without any prior communication.

Can anyone help me? Has anyone had a similar experience that can help me?

Thanks,

[kglad]

https://help.behance.net/hc/en-us

https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

[Aleksandra370985516q76]

Hi kglad,

Thanks for your message but I have already sent three messages and I havent received any answer 

[kglad]

sis this any help

If you've published a project but don't see it in your account (especially when logged out), please make sure that your Project isn't set to Private. You may have accidentally restricted this project's visibility. Go to Edit Project > Settings > Project Visible To > and make sure you haven't changed the visibility to Private.

You can also check in your Project Drafts by going to My Profile > Edit Project Drafts.

[Aleksandra370985516q76]

Thanks but I didn't set my projects to private. Behance did it. And now I can't set them to public and my profile is not visible

[Nancy OShea]

For future reference, Behance doesn't work on weekends & holidays. 

They respond Monday-Friday, within 24-48 hours of receiving a help desk request.

Check your e-mail spam folder for a reply.

[Aleksandra370985516q76]

Finally, like I thought,  it was a mistake. It seems that Behance uses algorithms to prevent spam and unfortunately my account was caught in that. For anyone who have the same problem you should contact Behance Help Center, they will help you.

[kglad · Accepted solution]

was the help center one of the links previously posted here?

[Aleksandra370985516q76]

       Yes, they reply me from the help center

[kglad]

great. thanks for the update 

[상엽2238343448rg]

Hi. I suddenly have the same problem as you. 
https://help.behance.net/hc/en-us 

I've sent you several inquiry emails here, but I haven't heard back yet, and my account has been blocked for 10 days.

[kglad]

@상엽2238343448rg 

send a help request, https://help.behance.net/hc/en-us/requests/new?ticket_form_id=4164

[상엽2238343448rg]

I have already sent several mails to the Behance Help Center in that link.
But after 10 days, there's no reply.

[kglad]

ok, just making sure because the link you posted is not the correct one for contacting behance help.