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My profile is not found and all projects went to private mode on Behance

New Here ,
May 11, 2024 May 11, 2024

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Hi There,
My Behance account is no longer visible and all my projects are in private mode so they are not visible to the public.

When I try to change the status of the projects from private to public, I can see that it is not possible.

I have contacted Behance support and they replied to me a few days ago saying "All content on Behance that violates our community guidelines is made private".

Then I asked which of my projects violate the community guidelines, but there is no answer. This must be a mistake, but I don't understand how they can block my profile without any prior communication.

Can anyone help me? Has anyone had a similar experience that can help me?

 

Thanks,

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correct answers 1 Correct answer

Community Expert , May 14, 2024 May 14, 2024

was the help center one of the links previously posted here?

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Community Expert ,
May 11, 2024 May 11, 2024

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New Here ,
May 11, 2024 May 11, 2024

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Hi kglad,

 

Thanks for your message but I have already sent three messages and I havent received any answer 

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Community Expert ,
May 11, 2024 May 11, 2024

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sis this any help

 

If you've published a project but don't see it in your account (especially when logged out), please make sure that your Project isn't set to Private. You may have accidentally restricted this project's visibility. Go to Edit Project > Settings > Project Visible To > and make sure you haven't changed the visibility to Private.

You can also check in your Project Drafts by going to My Profile > Edit Project Drafts.

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New Here ,
May 11, 2024 May 11, 2024

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Thanks but I didn't set my projects to private. Behance did it. And now I can't set them to public and my profile is not visible

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Community Expert ,
May 15, 2024 May 15, 2024

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For future reference, Behance doesn't work on weekends & holidays. 

They respond Monday-Friday, within 24-48 hours of receiving a help desk request.

Check your e-mail spam folder for a reply.

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
May 14, 2024 May 14, 2024

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Finally, like I thought,  it was a mistake. It seems that Behance uses algorithms to prevent spam and unfortunately my account was caught in that. For anyone who have the same problem you should contact Behance Help Center, they will help you.

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Community Expert ,
May 14, 2024 May 14, 2024

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was the help center one of the links previously posted here?

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New Here ,
May 20, 2024 May 20, 2024

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       Yes, they reply me from the help center

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Community Expert ,
May 20, 2024 May 20, 2024

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great. thanks for the update 

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