• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Older Media Encoder keeps re-installing itself. HELP!

Community Beginner ,
Jul 08, 2021 Jul 08, 2021

Copy link to clipboard

Copied

Hi
ACC keeps re-installing an older version of Media Encoder, although I have the latest one. I\ve tried everything I could imagine to stop this. I contacted Abobe support team. They did not help. This ennoys me so much, because the latest Premiere always opens files in older Encoder instead of the newest one. 
Can anyone give an advice? What should I do here? Adobe gave me generic advice that did not help. After that there was no further support from Adobe, but I still need to solve this problem. Pls, help.
T|hanks.

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

Views

92

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 08, 2021 Jul 08, 2021

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines