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Participant
June 6, 2020
Question

Password

  • June 6, 2020
  • 2 replies
  • 395 views

How to recover my password

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2 replies

Bernd Alheit
Community Expert
Community Expert
June 6, 2020

Password of what?

John T Smith
Community Expert
Community Expert
June 6, 2020

You are logged in to post here, so what is the problem?

 

This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-or https://helpx.adobe.com/contact/phone.html