Photoshop Cloud Storage stuck at 2GB

New Here ,
Jan 11, 2022 Jan 11, 2022

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Hi,

I have Creative Cloud with my school and in Lightroom I have 100 GB of cloud storage. However, when I open up Photoshop, it says it's full and I only have 2 GB. Do I have to pay seperately even if Lightroom has the storage? Thanks!

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Adobe Community Professional ,
Jan 13, 2022 Jan 13, 2022

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<moved from acct, payment&plan>

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New Here ,
Feb 18, 2022 Feb 18, 2022

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Hi, this hasn't been resolved yet, is there anything I should do? Thanks!

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Adobe Community Professional ,
Feb 18, 2022 Feb 18, 2022

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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

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