plugins not showing on creative cloud app

[kappesante]

Hi guys..

I have a new version of Raya, just released. Now, it's a CCX file i had a lot of problems trying to find the Unified Plugin Installer Agent, which i eventually found, but then an odd thing happened: i cannot see any plugin in the management page. I have plugins installed for sure because PS, for example, have a pretty long menu under Extensions. Dunno since when i am not able to see the plugins installed, it's not something i check everyday.

Now i have this pretty static grid not loading.

As many may suggest, yes, i've tried to uninstall and reinstall Creative Cloud app. And i mean, i've tried, because i cannot uninstall it. It says something like 'i need to stay where i am because i am needed for some apps in your mac'.

Cool.

Did you encounter something like this? Any help?

thanks

[Myra Ferguson]

Try closing any open Creative Cloud apps, and then reinstall.

[kappesante]

not working, already tried many times to check if some app was not properly closed.

[Myra Ferguson]

Can you post a screenshot of the error message that you get?

[kappesante]

it's in italian, so good luck.

basically: impossible to uninstall creative cloud. still present creative cloud apps intalled, the need it.

[Myra Ferguson]

Here is more information on uninstalling the Creative Cloud desktop app:

Uninstall the Creative Cloud desktop app  (in English)

Disinstallazione dell’app desktop Creative Cloud (in Italian)

[kappesante]

oh, cool, it worked, thanks.

step one: unistall cc √ done.

now, install it again, and check if my plugins are there.

no, not working.

[kappesante]

ok, after many (many) attempts and workaround and stuff, i can now say my plugin management thing is gone. and i cannot install new ccx files. cool.