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plugins not showing on creative cloud app

Community Beginner ,
Nov 23, 2021 Nov 23, 2021

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Hi guys..

I have a new version of Raya, just released. Now, it's a CCX file i had a lot of problems trying to find the Unified Plugin Installer Agent, which i eventually found, but then an odd thing happened: i cannot see any plugin in the management page. I have plugins installed for sure because PS, for example, have a pretty long menu under Extensions. Dunno since when i am not able to see the plugins installed, it's not something i check everyday.

Now i have this pretty static grid not loading.

As many may suggest, yes, i've tried to uninstall and reinstall Creative Cloud app. And i mean, i've tried, because i cannot uninstall it. It says something like 'i need to stay where i am because i am needed for some apps in your mac'.

Cool.

 

Did you encounter something like this? Any help?

thanks

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Community Expert ,
Nov 24, 2021 Nov 24, 2021

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Try closing any open Creative Cloud apps, and then reinstall.

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Community Beginner ,
Nov 24, 2021 Nov 24, 2021

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not working, already tried many times to check if some app was not properly closed.

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Community Expert ,
Nov 24, 2021 Nov 24, 2021

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Can you post a screenshot of the error message that you get?

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Community Beginner ,
Nov 24, 2021 Nov 24, 2021

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it's in italian, so good luck.

basically: impossible to uninstall creative cloud. still present creative cloud apps intalled, the need it.

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Community Expert ,
Nov 24, 2021 Nov 24, 2021

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Here is more information on uninstalling the Creative Cloud desktop app:

Uninstall the Creative Cloud desktop app  (in English)

Disinstallazione dell’app desktop Creative Cloud (in Italian)

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Community Beginner ,
Nov 24, 2021 Nov 24, 2021

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oh, cool, it worked, thanks.

step one: unistall cc √ done.

now, install it again, and check if my plugins are there.

 

no, not working.

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Community Beginner ,
Dec 15, 2021 Dec 15, 2021

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ok, after many (many) attempts and workaround and stuff, i can now say my plugin management thing is gone. and i cannot install new ccx files. cool.

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