Skip to main content
Participant
March 6, 2020
Question

Presets from My Exchange are not syncing on MacOS Catalina

  • March 6, 2020
  • 1 reply
  • 278 views

Hi,

 

I recently started to look into presets on My Exchange and found some interesting ones.

 

Unfortunatly I cannot find a way to install the extensions on my Mac. 

The syncing is not working, I tried to install the zxp files with not success. Tried Anastasiy’s Extension Manager which does not see lightroom, ZxpInstaller, ExManCmd but even if it installs, it will not show in Lightroom and just copy the zxp file in another place. (~/Library/Application Support/Adobe/Extension Manager CC/EM Store)

 

Also the syncing is working an my other non-catalina laptop.

 

One of the presets I'm trying to install is https://exchange.adobe.com/creativecloud.details.101269.imagepunk-cool-streets-preset.html

 

I tried all the catalina fixes and everything on this page: https://helpx.adobe.com/creative-cloud/kb/troubleshoot-common-addon-installation-issues.html 

I also uninstalled completelly and reinstalled everything like suggested here: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Any other suggestions?

 

Thanks,

 

Ash

 

 

 

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Community Expert
March 6, 2020

That's not too surprising. Catalina doesn't support  32-bit apps like legacy installers and utilities. 

 

Nancy O'Shea— Product User & Community Expert