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Problème de connexion

New Here ,
Jan 15, 2023 Jan 15, 2023

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Bonjour, 

J'ai une licence étudiante depuis juin 2022 et elle s'est arrêtée soudainement il y a deux semaines. 

Je me suis rendu compte en fouillant sur le site que j'ai deux comptes liés à une seule adresse mail.

 

Une reliée à l'organisme CFA (alternance en France) et une autre personnel.

Comment faire pour annuler celui relié au nom d'organisme "CFA" ? Car n'étant plus en alternance, cet organisme m'a bloqué mon compte et je n'ai plus accès à Adobe alors que mes prélèvements sont toujours débités de mon compte bancaire...

 

Puis-je récupérer mon compte ou dois-je l'annuler ?

 

Merci

 

TOPICS
Collaboration , File sync

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Community Expert ,
Jan 15, 2023 Jan 15, 2023

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This space is provided by Adobe, but this is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support
, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus,
so wait times are long
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
.
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-Meaning
type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
- or Twitter tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

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