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"CCLibrary" is damaged and can not opened.

New Here ,
Oct 26, 2022 Oct 26, 2022

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Hello Guys,

I just updated to the latest macOS Ventura 13.0. Suddenly am getting a pop-up " CClibrary is damaged and can't be opened". It was not happening before the update. Is it a MacOS bug?

Although, PS, LR are working fine.

Please let me know if someone else got similar issues.

 

Device: Macbook Air M2, 2022

 

Thanks

 

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Libraries

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correct answers 1 Correct answer

Adobe Employee , Nov 07, 2022 Nov 07, 2022

@JRRGibbs, thanks for trying the steps. Could you please try uninstalling the libraries panel manually with the steps shared in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

 

Let us know if that helps.

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Community Expert ,
Oct 10, 2023 Oct 10, 2023

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@Nieves328275569yta 

 

thank you.

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Community Beginner ,
Oct 10, 2023 Oct 10, 2023

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Open Mac system settings >  Privacy and secuirty >  There you will find an alert from Ventura to give access to the CCLibrary to files in your computer. 

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Community Expert ,
Oct 10, 2023 Oct 10, 2023

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@phil5F8C 

 

thank you.

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New Here ,
Dec 02, 2023 Dec 02, 2023

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Thanks calsmillie. This worked for me too. Just clicked on the "Open anyway" button where it said the app had been blocked as it was downloaded from an unidentified source and problem appears to have gone away.

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New Here ,
Oct 13, 2023 Oct 13, 2023

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I have tried all these suggestions and can't get pass the corrupt libraries download, any suggestions?

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Community Expert ,
Oct 13, 2023 Oct 13, 2023

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first, update your os and then restart your computer. 
 
if that fails, and you have a mac, grant disc access to your cc desktop app - system preferences > security & privacy > privacy > full disk access > cc desktop app (in the midst of this step if you see an alert about granting cc libraries disk access, allow it and you're dont)
 
if that fails proceed to the following steps: 
 
 
  1. quit all Adobe related products
  2. kill all the CCLibraries processes in task manager (win)/activity montor (mac).
  3. Delete all folders that start with “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” in this location*
  4. Follow the steps of Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html 
  5.  
*
WIN: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions
MAC: Macintosh HD⁩ ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨CEP⁩ -> extensions 

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