"Download failed" error when trying to download files from Cloud Documents

[GibbousGoblin]

Hello!

Since the discontinuation of the Creative Cloud Documents is upon us, I am trying to download all of my documents before the deadline. This has worked so far, but since yesterday I cannot download any file from my cloud documents. These are illustrator files, but I have also tried downloading a photoshop file with the same result, a red 'download failed' message with no error code. (see attachment)
To be clear, I am trying to download my files from here assets.adobe.com/cloud-documents
I have tried different browsers, going incognito, disabling all of my browser extensions, restarting my PC, sleeping on it, and they all have the same result.

Please help! I did not have a local back-up of these files because they have always been safe in the cloud documents. Now that I do want to make a back-up, I can't download a single file! This is extremely frustrating as it is very important I have access to one of the files stored on there for an assignment.

Thank you for reading!

[kglad]

there is no end to cc documents planned.  the only discontinuation is the syncing of the local adobe cc sync folder. ie, those files are already on your computer(s).

[GibbousGoblin]

Oh okay thank you! I saw the pop up warning in the cloud documents website as well so I assumed that would be discontinued as well, but thank you for the clarification.

The problem still stands however as I am unable to download any file 😞

[kglad]

use a browser. there are several tabs and link to check:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com