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LAMY2017
Brainiac
October 5, 2024
Answered

"Libraries not currently syncing Open the libraries panel to sync assets to Adobe cloud storage."

  • October 5, 2024
  • 4 replies
  • 17455 views

In troubleshooting a Cloud Activity warning:
"Libraries not currently syncing
Open the libraries panel to sync assets to Adobe
cloud storage."

 

Where is this mysterious Libraries panel? (note that after I followed this path down a rabbit trail that I still don't know where the panel is still see the syncing error message).


I felt confident when my search on Adobe.com led to a webpages that suggested that I should download and run AdobeCreativeCloudCleanerTool.dmg.

What a foolish act. Running that app deleted the Creative Clous app.
More clicking, another Adobe.com webpage had me download the CCLibrary installer. Whew.
Too soon to relax. All Adobe apps disappeared from the Applications folder and Dock (except for Ps, but it's nonfunctional).

I had to install LrC, Ps, and Bridge ......
LrC v13.5.1 installed successfully, with catalog intact!
Ps v25.12.0 installed successfully
Bridge v14.1.2.300 installed successfully

    Correct answer kglad

    restart your computer and retry, if needed.

    4 replies

    F
    Focus5542
    Known Participant
    December 4, 2024

    My library is 96% synchronised ...???
    The PC has long since rebooted, the temporary files emptied and the cache erased.
    Don't forget I'm a computer scientist.
    When I enter a group name in library, the response is very slow ‘like an old broken hard disk’.
    When I enter the files for a total of 40 files for 26.2 MB it takes 2 hours.

    Daniel Tenret
      O
      Outdrz863
      New Participant
      December 4, 2024

      I get this warning when I start up my computer each morning, you simply need to open the PS app while online and the cloud will update and the warning will disappear. Usually I don't even notice it and it resolves on its own.

      F
      Focus5542
      Known Participant
      December 4, 2024

      I receive no warning

      Daniel Tenret
      kglad
      kglad
      Community Expert
      October 5, 2024

      if the above doesn't help, reset the cc desktop app by making sure it's in the foreground, then press:

      Win: Ctrl + Alt + R
      Mac: Cmd + Opt + R

        B
        burnt9
        New Participant
        May 13, 2025

        This fixed it for me

        kglad
        kglad
        Community Expert
        May 13, 2025

        good to hear.

        Ton Frederiks
        Ton Frederiks
        Community Expert
        October 5, 2024

        The Libraries panel can be found in Illustrator and other apps in Window > Libraries

        I have seen that message recently and showing the Library starts the synching.

        I guess you are not a CC Library user. See: https://helpx.adobe.com/creative-cloud/help/libraries.html

          L
          LAMY2017Author
          Brainiac
          October 5, 2024

          Thanks for the info, Ton. I thought this was an easy fix -- Ps>Windows>Libraries was not checked. I checked it, then watched the left-right arrows in the toolbar go away, and libraries started to synch, for about 5 minutes, then quit.  Now I'm back to the "libraries not synching" warning (or is it informational., since I rarely use Libraries).

          Larry
            kglad
            kglad
            Community Expert
            October 5, 2024

            try the reset

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