"We can’t verify your subscription status." preventing from rendering using AME

[DarseZSzabo]

Is there a way to fix this so I can get back to work, or is this an Adobe thing and I just need to take extra steps to avoid rendering with AME until it's rectified?

Thanks for your time

(forced to choose one of the not relevant topics provided, so chose "libraries")

[John T Smith]

Log-in to your Adobe account and click this link https://account.adobe.com/products to verify

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

[DarseZSzabo]

Thank you John, will check this out

[Nancy OShea]

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Also see this help article:

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

[DarseZSzabo]

Thank you Nancy, will give this a try.