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Remove Creative Cloud Files Personal Account folder

New Here ,
Feb 02, 2024 Feb 02, 2024

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Why is this "Creative Cloud Files Personal Account" folder showing up on the windows explorer and how do I remove it? It just appeared on its own. I don't use the creative cloud stuff.

 

eXmeKJ43m3.png

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Community Expert ,
Feb 02, 2024 Feb 02, 2024

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removing requires an regedit app (from adobe) and needs to be repeated with cc desktop app updates.

 

https://helpx.adobe.com/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html

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New Here ,
Feb 02, 2024 Feb 02, 2024

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Wow, adobe sucks.

 

You're certainly right about removing registries, as that does work, but that is no a sufficient solution. I never asked for this, there should be a setting to disable it.

For anyone who wants to regedit, find a key with the folder name in here and delete the entry:

\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace\

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Community Expert ,
Feb 02, 2024 Feb 02, 2024

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i don't use file explorer (i like dual pane file browsing), but i just tested and see a cc files folder in the same location.  to test i deleted one of the folders inside that one without problem/reg editing.

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New Here ,
Feb 04, 2024 Feb 04, 2024

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Thanks for finding this! it was driving me nuts. Even after I used Adobe's unPinCC tool, it still appeared. So finding this entry in regedit was the trick!

 

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Community Beginner ,
Feb 12, 2024 Feb 12, 2024

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I dont get it can you explain what i have to do? Talk to me in Lamens terms please.

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Community Expert ,
Feb 12, 2024 Feb 12, 2024

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mac:

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

 

default location, Mac HD/Users/<Username>/Creative Cloud Files

 

 

windows:

Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

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New Here ,
Feb 13, 2024 Feb 13, 2024

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Thanks so much! I just noticed this on both my computers today and it drives me crazy. It was bad enough when it just said Creative Cloud. Now it has this ridiculous name with a GUID crapping up Explorer. Who thought that was a good idea. Why is there not a check box to turn it off. If I could use Adobe products wihtout the Creative Cloud nonsense, I surely would.

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Community Expert ,
Feb 13, 2024 Feb 13, 2024

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@philipa97241386 

 

you're welcome 

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Explorer ,
Apr 29, 2024 Apr 29, 2024

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I even had a long chat with Adobe staff at "The Photography Show" the other month who were shocked to see this issue, they could not understand why this shows up especially as they announced there "Discontinuation of Creative Cloud Synced files" from 1st Feb 2024. They were even more surprised about the fact this has been ongoing in one form or another since about 2015. I’m personally so annoyed by Adobe's total lack of respect to paying users over this if I knew how to permanently stop this by hacking the programs I would!!

"Freedom to speak is not permitted on Adobe forum."

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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Explorer ,
Apr 29, 2024 Apr 29, 2024

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I tried using this about 9 years ago without any success, so much so if I start to type “r” for “regedit” into my windows start menu it’s there at the top and if click on that it opens at the correct point to edit “System.IsPinnedToNameSpaceTree” from 1 to 0.

"Freedom to speak is not permitted on Adobe forum."

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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and who's disallowing your posts?

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Explorer ,
Apr 29, 2024 Apr 29, 2024

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That must be the part of the signature I had when I first started bringing this up all them years ago, I had posts removed because I spoke out about Adobe. 

"Freedom to speak is not permitted on Adobe forum."

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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mac:

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

 

default location, Mac HD/Users/<Username>/Creative Cloud Files

 

 

windows:

Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

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Explorer ,
Apr 29, 2024 Apr 29, 2024

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I use Windows 10 and find opening regedit.exe & naviagate to: 
HKEY_CLASSES_ROOT\CLSID\{0E270DAA-1BE6-xxxx-xxxx-xxxxxxxxxxx}
and then change the System.IsPinnedToNameSpaceTree value from "1" to "0", by changing this it only returns after any Adobe updates.
 

"Freedom to speak is not permitted on Adobe forum."

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Community Expert ,
Apr 29, 2024 Apr 29, 2024

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LATEST

ok

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Community Beginner ,
Feb 19, 2024 Feb 19, 2024

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This indeed works, however it comes back every time I restart windows. 

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Community Expert ,
Feb 19, 2024 Feb 19, 2024

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then you may need to await a cc desktop app update.

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New Here ,
Feb 22, 2024 Feb 22, 2024

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I'm on macOS and it comes back again too. That's annoying.

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Community Expert ,
Feb 22, 2024 Feb 22, 2024

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sorry about that.

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Community Beginner ,
Feb 22, 2024 Feb 22, 2024

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Try to pause syncing first on the Adobe CC app. Then delete the key. That's what I did and it hasn't come back yet.

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New Here ,
Feb 22, 2024 Feb 22, 2024

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THANKS, this solved my problem with this annoying folder that remained unused.

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Community Expert ,
Feb 22, 2024 Feb 22, 2024

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you're welcome.

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