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Restore CC-Files from old disk

Forum|Forum|8 years ago
June 13, 2017
3 replies
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Hey guys,

I just upgraded my Windows 8.1 to Windows 10. After downloading and installing the Adobe products, I saw that my Creative Cloud folder was empty. Browsed on the web and to my surprise, nothing was synchronized with the cloud on my Windows 8.1.

Luckily I have a file backup of my old disk and would like to restore those files. Can someone give me the path to the file location (on the disk) for all the Creative Cloud files found in the explorer?

Thanks for helping.

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Correct answer wenga

Hey David__B,

unfortunately this was not the case.

I found them in my current users directory, where a seperate folder was created, called "Creative Cloud Files (archived) (1)"

e.g.: C:\Users\<username>\Creative Cloud Files (archived) (1)

Hope this helps others that upgrade from Win8.1 to Win10

wengaAuthorCorrect answer

Participant

Hey David__B,

unfortunately this was not the case.

I found them in my current users directory, where a seperate folder was created, called "Creative Cloud Files (archived) (1)"

e.g.: C:\Users\<username>\Creative Cloud Files (archived) (1)

Hope this helps others that upgrade from Win8.1 to Win10

Adobe Employee

Thanks for following up and sharing where they were for you. Glad you found them.

Adobe Employee

Hi Wenga,

The Creative Cloud files folder is stored in the User directory

There should be a Creative Cloud Files folder in this directory

C:\Users\<your user name>

Community Expert

Community Expert

[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]