Copy link to clipboard
Copied
Creating my Adobe portfolio site has opened the floodgates for scammers. I have received the same identical scam email through my contact submission form, over and over. I'm just curious what Adobe is doing to combat this as this is turning out to be a very bad experience.
Nothing anybody can do about Human Spammers, unfortunately.
However to reduce robot spam, I added a question in a required field that only a human can answer. See screenshot.
If the answer is wrong, I know it was not submitted by a human.
If robots can't answer at all, the form data won't submit.
Although not perfect, it's better than nothing.
Copy link to clipboard
Copied
probably nothing, but you can check:
portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
portfolio faq: https://help.myportfolio.com/hc/en-us
Copy link to clipboard
Copied
What do you think Adobe CAN do?
You have a public contact form that YOU control... not Adobe... so there is no way that I know of for Adobe to do anything
Copy link to clipboard
Copied
Since these contact submissions appear automated, maybe the ability to add captcha verification for starters.
Copy link to clipboard
Copied
good. make a suggestion to adobe.
for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html
for others, use https://www.adobe.com/products/wishform.html
Copy link to clipboard
Copied
Nothing anybody can do about Human Spammers, unfortunately.
However to reduce robot spam, I added a question in a required field that only a human can answer. See screenshot.
If the answer is wrong, I know it was not submitted by a human.
If robots can't answer at all, the form data won't submit.
Although not perfect, it's better than nothing.
Copy link to clipboard
Copied
Thank you Nancy, this solution should work out nicely to thin out the automated spam!
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more