Serious concerns

New Here ,
Mar 26, 2021 Mar 26, 2021

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I was working in Illustrator and Photoshop when a very concerning prompt popped onto my desktop from Adobe requesting my screen be recorded. I recently had some assistance from Adobe CC where they asked for access to my desktop. At that time I expressed my concerns to the rep and I was assured I was secure and then this happens. In the creative field security of ideas is paramount and while I am not suggesting I am all that I do not want anyone cherrypicking ideas, nor do I want carte blanche access to my desktop. I would appreciate a verifiable statement from Adobe stating they do not monitor my activity without my permission to do so. Please address this ASAP!

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Community Expert ,
Mar 26, 2021 Mar 26, 2021

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1. This is a public user-to-user forum, not Adobe tech support. 

 

2. If you're worried about spyware, you should scan your system with anti-spyware software.

 

3. You can also opt of out of machine learning & sharing info with Adobe from your online account portal.

https://account.adobe.com/privacy

 

Hope that helps.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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