(SOLUTION 2024) Adobe Muse not open after updating Creative Cloud

[Smooth Designs]

Hello, my solution to this problem is simple like adding any letter to this file (AdobeIPCBroker) example AdobeIPCBrokerSSSS 

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC

copy and paste in your explorer or just follow the route

please help me in my project by following my instagram page thank you guys @smoothdesigns

[tonimarconi]

ciao, fatto ..... FUNZIONA!!!!

molte grazie

fantastico

[uservasavoir]

Thank you so much to,

On my Mac (Hackintosh Sonoma) i changed (rename) with administror password the file to

->>Applications->Utilities->Adobe Application Manager->IPC->AdobeIPCBroker.app

By 

->Applications->Utilities->Adobe Application Manager->IPC->AdobeIPCBrokerSSSS.app

And it works ... Many thanks 🙂

[Mirzadegan]

thank you so much.. that make save my project

[MikkelAaland]

This worked for me too!  Thanks for the workaround.  Should I anticipate any negative consequences to changing the file name?

[2can]

Thank you so much, im change it and really works now 🙂

[tanweerm2011778]

is it working on windows 11?

[leonieg86504624]

I followed the steps, but it doesn't work for me. Can I try something else?

[kglad]

@leonieg86504624 

rename AdobeIPCBroker in

win: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC

mac: ->>Applications->Utilities->Adobe Application Manager->IPC

[leonieg86504624]

Yes, I did exactly that. But it doesn’t work, Muse still shuts down immediately.
What can I do?

[leonieg86504624]

I ran this on my laptop, and it works! But it doesn’t work on my computer. The only difference is the Windows version. (Laptop Windows 10 and computer Windows 11) could that be the cause?

[kglad]

i don't know if there's a reason that fix would fail on win 11.  

you could try one of the temp fixes.

[bertrandr45202595]

C'est parfait ! magnifique 🙂

[Kopo2022]

For me, on Windows 11, it doesn't work. Does anyone know another forum where to look for a solution? Thank you.

[kglad]

i think the other work-arounds are in a large thread in the cc desktop forum.

[tanweerm2011778]

YES, IT'S NOT WORKING IN WINDOWS 11

[Sab230949878zzp]

Thank you so much ! It works while support was unable to give me a solution 😉

[kglad]

@Sab230949878zzp 

good to hear!.

@Kopo2022 

another work-around is to shut-down adobe processes and then start muse, https://community.adobe.com/t5/creative-cloud-services-discussions/muse-not-running-after-creative-c...

another is: I went to the app directory using the Windows Start menu via Settings. There I selected the Adobe Creative Cloud app, clicked on the app with the left mouse button, then selected “Uninstall”. After a short time a new dialog appeared in which I had the option to click on "Repair". I did this and immediately clicked on the Muse program icon right after clicking the “Repair button”.

[les_sincavage]

OMG!!! Thank you all for this thread!!!! YOU SAVED MY WEBSITES!!!! My clients and I thank you all SO MUCH! 🙂

[Dana22415129resy]

Dave , Your are a Genius!!!! Saved my life here. Been using this since 2018 and got the January Adobe Surprise. There is nothing out there like this for those of us who are not interested in code and are visual people. I would really like to know what adding the SSS to the name did to make it work if you get a chance. Bless you my son! Dana

[DaveH5]

Thanks, but please don't thank me, thank @Smooth Designs as they're the ones that found the fix!

Adding the SSS does not in itself fix the problem. What matters is changing the name of the file so that the software no longer recognises it and therefore cannot use it. Any change to the filename will have the same result.

Cheers, Dave.

[kglad]

@DaveH5 

you started the ball rolling with the first fix that i recall seeing, so thank you for that.

and yes, thanks to @Smooth Designs for finding an improved fix.

[defaultxs2qa2z5zlbc]

It owrked for Mac!!!! Feb 2024, yes!!!!!

[Sab230949878zzp]

Hello,

I have a new problem. When I launch Muse, now it tells me that the trial version has expired 😞 I have a Creative Cloud Account. And when I try to connect to my Creative Cloud Account, it tells me that there is no account connected.

Any idea ?

[kglad]

@Sab230949878zzp 

these are the fixes for subscriptions that revert to trials:

start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

below are solutions some users reported:

if those all fail, change your cc language. eg, try international english - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html

if that fails, change the install location

[Sab230949878zzp]

I tried everything, nothing works 😞

The problem is only on Muse. All the other app launches.