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(SOLUTION 2024) Adobe Muse not open after updating Creative Cloud

New Here ,
Jan 15, 2024 Jan 15, 2024

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Hello, my solution to this problem is simple like adding any letter to this file (AdobeIPCBroker) example AdobeIPCBrokerSSSS 

C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC

copy and paste in your explorer or just follow the route

 

please help me in my project by following my instagram page thank you guys @smoothdesigns

TOPICS
Cloud storage web assets , Collaboration , File sync , Libraries

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correct answers 2 Correct answers

Engaged , Jan 16, 2024 Jan 16, 2024

Thank you so much @santiago p for finding this!

So much easier than the other workarounds we've been using.

As far as I can see, CC Desktop still works fine with that file disabled.

Cheers, Dave.

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Explorer , Mar 04, 2024 Mar 04, 2024

Hola @smoothdesigns sos un 𝗚𝗘𝗡𝗜𝗢!!!... Te felicito y, te seguiremos en Instagram... | Saludos & Bendiciones desde Buenos Aires, Argentina... Deborah😘😍🥰♥‿♥

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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Works perfect on Windows not sure where the file is on mac or even if that file exists for mac I have copied Muse from my older mac on to a new M2 macbook pro and it's working

Thanks @santiago p     Star   how did you know to change that file?     

 

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

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If Anyone needs assistance let me know

quote

Works perfect on Windows not sure where the file is on mac or even if that file exists for mac I have copied Muse from my older mac on to a new M2 macbook pro and it's working

Thanks @santiago p     Star   how did you know to change that file?     

[email removed by moderator- Please use the PM system on the forum.]

 

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New Here ,
Jan 26, 2024 Jan 26, 2024

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Hi...I need help with this.  I added "SSSS" to the end of the specified file and it did allow Muse to open all the way for a couple of seconds but then shutdown.  Previously Muse would load about halfway and then shutdown...so this was progress but I still need help getting Muse to stay open.  I have a few websites that have to be updated and my customers are very upset I can't do it.  

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Community Expert ,
Jan 26, 2024 Jan 26, 2024

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@misteroz123 

 

restart your computer and retry starting muse.

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New Here ,
Jan 26, 2024 Jan 26, 2024

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Yes...that was the first thing I tried.  I'm using Win 11...is there anything else I can try?  I very much appreciate your time and help!

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Community Expert ,
Jan 26, 2024 Jan 26, 2024

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there are other work-arounds but all others need to be done each time you start muse.

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New Here ,
Jan 16, 2024 Jan 16, 2024

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Thank you so much for this solution! It worked like a charm!

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Community Beginner ,
Jan 17, 2024 Jan 17, 2024

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Thank you!!!!!

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Explorer ,
Jan 17, 2024 Jan 17, 2024

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ciao, fatto ..... FUNZIONA!!!!

molte grazie

fantastico

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New Here ,
Jan 18, 2024 Jan 18, 2024

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Thank you so much to,

On my Mac (Hackintosh Sonoma) i changed (rename) with administror password the file to

->>Applications->Utilities->Adobe Application Manager->IPC->AdobeIPCBroker.app

By 

->Applications->Utilities->Adobe Application Manager->IPC->AdobeIPCBrokerSSSS.app

 

And it works ... Many thanks 🙂

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New Here ,
Jan 22, 2024 Jan 22, 2024

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thank you so much.. that make save my project

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New Here ,
Jan 24, 2024 Jan 24, 2024

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This worked for me too!  Thanks for the workaround.  Should I anticipate any negative consequences to changing the file name?

 

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Community Beginner ,
Feb 06, 2024 Feb 06, 2024

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Thank you so much, im change it and really works now 🙂

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New Here ,
Feb 21, 2024 Feb 21, 2024

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is it working on windows 11?

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New Here ,
Jan 23, 2024 Jan 23, 2024

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I followed the steps, but it doesn't work for me. Can I try something else?

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Community Expert ,
Jan 23, 2024 Jan 23, 2024

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@leonieg86504624 

 

rename AdobeIPCBroker in

 

win: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC

 

mac: ->>Applications->Utilities->Adobe Application Manager->IPC

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New Here ,
Jan 23, 2024 Jan 23, 2024

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Yes, I did exactly that. But it doesn’t work, Muse still shuts down immediately.
What can I do?

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New Here ,
Jan 24, 2024 Jan 24, 2024

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I ran this on my laptop, and it works! But it doesn’t work on my computer. The only difference is the Windows version. (Laptop Windows 10 and computer Windows 11) could that be the cause?

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Community Expert ,
Jan 24, 2024 Jan 24, 2024

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i don't know if there's a reason that fix would fail on win 11.  

 

you could try one of the temp fixes.

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New Here ,
Jan 23, 2024 Jan 23, 2024

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C'est parfait ! magnifique 🙂

 

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New Here ,
Jan 26, 2024 Jan 26, 2024

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For me, on Windows 11, it doesn't work. Does anyone know another forum where to look for a solution? Thank you.

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Community Expert ,
Jan 26, 2024 Jan 26, 2024

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i think the other work-arounds are in a large thread in the cc desktop forum.

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New Here ,
Feb 21, 2024 Feb 21, 2024

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YES, IT'S NOT WORKING IN WINDOWS 11

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Explorer ,
Jan 29, 2024 Jan 29, 2024

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Thank you so much ! It works while support was unable to give me a solution 😉

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Community Expert ,
Jan 29, 2024 Jan 29, 2024

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@Sab230949878zzp 

 

good to hear!.

 

@Kopo2022 

 

another work-around is to shut-down adobe processes and then start muse, https://community.adobe.com/t5/creative-cloud-services-discussions/muse-not-running-after-creative-c...

 

another is: I went to the app directory using the Windows Start menu via Settings. There I selected the Adobe Creative Cloud app, clicked on the app with the left mouse button, then selected “Uninstall”. After a short time a new dialog appeared in which I had the option to click on "Repair". I did this and immediately clicked on the Muse program icon right after clicking the “Repair button”.

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