Sorry we could not connect to the server

[Mahmood Zidan]

Hello there,

I've searched for solutios for this problem and nothing works. I've had this for a while now. It suddenly happened while it used to work before. I am on a macbook pro 16, running the latest MacOS.

[Peru Bob]

nothing works

What have you tried?

[Mahmood Zidan]

I disabled Firewall.

I quit the background tasks using Activity Monitor, then restarted the computer.

I Signed out and signed back in.

I turned off then on the file syncing from CC.

That's mainly it, I was tackling this problem for a while now, so I might've forgot other things I tried.

[Nancy OShea]

Delete the options.tix file.

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-spinning.html

[Mahmood Zidan]

 It didn't work. 

ptions.tix
rm: /Users/mahmoodzidan/Library/Application Support/Adobe/CoreSync/options.tix: No such file or directory

[Mahmood Zidan · Accepted solution]

I got this fixed by doing nothing. I guess it's a problem on Adobe's server side. Very frustrating but I guess that's life.