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mkubo19
Participating Frequently
September 20, 2021
Question

Spark on Windows - add logo bug

  • September 20, 2021
  • 1 reply
  • 488 views

Just noticed this yesterday, and checked again today and it still occurs.

 

I'm on Windows 10, using Edge browser.

 

Start or edit a project. Add a logo to the project. Then try to add a new logo or replace an existing one. The list does not populate - it remains empty. Close out of the project and reopen it. The add logo populates as expected. But add one, and then open up the Add logo and it is again empty. Repeat, repeat.

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1 reply

John T Smith
Community Expert
Community Expert
September 20, 2021
mkubo19
mkubo19Author
Participating Frequently
September 20, 2021

Funny thing is... I posted this to the Facebook Spark Insiders page, and I was directed to these community forums. But I can't find anything specific to Spark here, thus posting on what I found to be the closest thing. 

Nancy OShea
Community Expert
Community Expert
September 20, 2021

Actually, Spark support is on a separate platform called Zendesk.  See links below.

https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

 

Submit a help ticket:

https://adobespark.zendesk.com/hc/en-us/requests/new

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert