Yesterday morning, I suddenly received a 403 error, access denied to my Portfolio pages. It continues today. I have logged out of Adobe account, and back in. Tried different browser. Can't find any information that explains why the sudden denial. Any direction would be appreciated.
Hope this is posted in the right bucket. I didn't note anything else on the list that seemed better.
use your mobile phone's browser. any problem?
ok, so that narrows the problem cause.
with your computer browse to adobe.com and sign out.
then sign back in and check your account (https://account.adobe.com) to confirm you have the correct id and then, if all looks ok, check your portfolio page.
keep us posted. i haven't heard anyone say they got a response, but most users don't follow-up unless they continue to have problems so it's hard to conclude, the response (or lack thereof) are inadequate.
Portfolio seems to be working now.
Are you logged-in with the correct ID & password?
Do you have an active, paid subscription plan?
You may submit a help request directly to Portfolio Technical Support.
They usually reply by email within 24-48 hours (check your spam folder).
Hope that helps.
Same thing is happing to me please help
A different browser doesn't help. I tried to enter through Opera, Chrome and Edge, everywhere the same result. Error 403.
I'll bet donut holes to donuts that somebody forgot to renew the SSL/TLS certificates again.
Submit a ticket to Adobe Portfolio Support.