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Summer-Only Student Membership

Community Beginner ,
Jun 01, 2023 Jun 01, 2023

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I am a current digital arts student at a community college. While classes are in session, I have free access to Creative Cloud through the college's subscription plan. Now that it's summer, that access is gone until fall classes start up again. (I am already registered for fall in digital arts.) I'd like to pay for a student account for the summer so I can keep improving and do personal work, but once fall rolls around I don't want to have to continue to pay monthly. I would also rather not pay a termination fee, though, and the student plan is annual. Also, my Adobe account is under the email used for my student plan, so I'm worried that if I turn that into a paid plan it will affect my college plan next semester. However, I'd like to have access to my student projects so I can update them as needed for my portfolio, which I presume won't happen if I use a new email.

 

I can't be the only college student with this situation. Is there a known workaround for this? Or am I worrying for nothing and the monthly fee will just go away with no termination fee when the college is paying? I realize that the monthly student fee is not a huge amount of money, and presume the termination fee is less than the remaining annual plan, but every penny counts when you're a working student. (I am older and also have 2 children currently in community college that I feed and house.)

 

Thank you!

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correct answers 2 Correct answers

Community Expert , Jun 01, 2023 Jun 01, 2023

no work-around that i know of, but you should confirm with adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

...

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Community Beginner , Jun 01, 2023 Jun 01, 2023

I was advised that when my college plan starts back up I can cancel that plan and they can waive the cancellation fee since I will still have an active account paid for by somebody. So that works! (I saved a screencap just in case though.)

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Community Expert ,
Jun 01, 2023 Jun 01, 2023

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no work-around that i know of, but you should confirm with adobe support.  there are 2 ways to contact adobe; chat and twitter:

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-com...

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Community Beginner ,
Jun 01, 2023 Jun 01, 2023

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Thank you! I'll come back if I get a useful response.

 

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Community Expert ,
Jun 01, 2023 Jun 01, 2023

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sounds good.

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Community Beginner ,
Jun 01, 2023 Jun 01, 2023

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I was advised that when my college plan starts back up I can cancel that plan and they can waive the cancellation fee since I will still have an active account paid for by somebody. So that works! (I saved a screencap just in case though.)

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Community Expert ,
Jun 02, 2023 Jun 02, 2023

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good idea on saving that evidence, and good news from adobe support.  enjoy your summer of fun learning.

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