Skip to main content
T
tympanivideo
Participant
February 29, 2020
Question

Syncing issue with 30gb 4k video file

  • February 29, 2020
  • 1 reply
  • 1139 views

Hi.  Got an issue with a file that won't sync.  Shooting 4k, nothing ususal with that I need to share a file and it won't sync.  Anyone else had this?  Message says the file is too large.  I have 1tb storage so a little confused.

This topic has been closed for replies.

1 reply

A
Anonymous
February 29, 2020

Hi

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-connection-faq.html#id_74925

Is there a file size limit?

With the Creative Cloud desktop app, you can upload files up to 5 GB. If you attempt to upload anything larger, you may see some unexpected errors.

With the Creative Cloud website, you can upload files up to 1 GB. If you attempt to upload anything larger, you may see some unexpected upload failures.

T
tympanivideoAuthor
Participant
February 29, 2020
Many thanks 5gb is woefully small for video files shot in 4K
Do you know of a way to load bigger and for these to sync?
A
Anonymous
February 29, 2020
Thanks Jed
I know of other storage but it just seems wierd as Adobe sell CC as the one place to collaborate..... except if you shoot 4k video!

You could compress the file into smaller sizes, that way you could have 7 * 4.3GB files to upload

https://www.wikihow.com/Compress-Large-Files

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices