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Transférer son Portfolio entre deux comptes

New Here ,
Mar 05, 2020 Mar 05, 2020

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Bonjour à tous,

 

Je viens de créer un site portfolio sur mon compte.

Malheuresment, au moment de la publication de ce dernier, je me suis rendu compte que je m'étais connecter au mauvais compte : je m'étais connecter sur mon compte personnel au lieu de mon compte entreprise.

Comme je paie un abonnement que pour mon compte entreprise, il m'est impossible de publier mon portfolio.

C'est pourquoi, y aurait t-il une solution pour transferer mon portfolio que j'ai créé pour le publier via mon compte entreprise ?

 

Je vous remercie par avance pour vos réponses,

 

Emeline

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correct answers 2 Correct answers

Community Expert , Mar 05, 2020 Mar 05, 2020

No.  You must log-in to the paid account and re-create your Portfolio.  Or convert your free plan to a paid plan so you can publish it.

 

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Community Expert , Nov 04, 2021 Nov 04, 2021

Contact the Adobe Portfolio support team and ask them. 

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

If you move a personal Portfolio to your employer's subscription account, your employer owns the Portfolio content that you created because they pay the bills.

 

 

 

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Community Expert ,
Mar 05, 2020 Mar 05, 2020

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Community Expert ,
Mar 05, 2020 Mar 05, 2020

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No.  You must log-in to the paid account and re-create your Portfolio.  Or convert your free plan to a paid plan so you can publish it.

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 06, 2021 Aug 06, 2021

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Bonjour, avez vous trouvé une solution?

j'ai le même problème...

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Community Expert ,
Aug 06, 2021 Aug 06, 2021

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To publish your Portfolio, you must be logged-in to a paid Creative Cloud plan at home or office.

Portfolio is NOT available to K-12 Schools.

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Nov 04, 2021 Nov 04, 2021

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Bonjour, j'ai le même problème... j'avais un compte payant perso et j'aimerais passer mon portfolio de mon compte perso a entreprise c'est possible?

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Community Expert ,
Nov 04, 2021 Nov 04, 2021

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Contact the Adobe Portfolio support team and ask them. 

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

If you move a personal Portfolio to your employer's subscription account, your employer owns the Portfolio content that you created because they pay the bills.

 

 

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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