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UI Scaling Issue

Participant ,
Oct 18, 2023 Oct 18, 2023

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Unsurre where to file this bug...

 

The Cloud Services app is tiny and illegible. I've not changed my resolution or UI scaling at the OS level, nor the UI size of any of my adobe applications and it used to be the proper size.

ThatRobHuman_0-1697658397352.png

 

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correct answers 1 Correct answer

Community Expert , Oct 19, 2023 Oct 19, 2023

try a reset, but i'm not sure that will help because that appears to be something external to the cc desktop app.

 

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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Community Expert ,
Oct 18, 2023 Oct 18, 2023

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set your display settings to scale at 100%

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Participant ,
Oct 18, 2023 Oct 18, 2023

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this one in Windows Display Settings?

ThatRobHuman_0-1697695038530.png

 

already is - hasn't changed since I installed windows.

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Community Expert ,
Oct 19, 2023 Oct 19, 2023

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try a reset, but i'm not sure that will help because that appears to be something external to the cc desktop app.

 

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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Participant ,
Oct 21, 2023 Oct 21, 2023

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CTRL+ALT+R seems to have done it - thank you.

do we have any idea what causes this?

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Community Expert ,
Oct 21, 2023 Oct 21, 2023

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@ThatRobHuman 

 

you're welcome.

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Community Expert ,
Oct 20, 2023 Oct 20, 2023

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