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1

Unable to Access Behance: HTTP ERROR 403

Community Beginner ,
Sep 27, 2024 Sep 27, 2024

Hi, I am confused. For the last 6-7 days, I have been unable to access the Behance site. It always shows this message: "HTTP ERROR 403." I don’t know what the issue is. I have cleared my browser's cache and history, and I have tried different browsers as well (screenshots attached). Can anyone help me resolve this issue?

behance error 2.PNGbehance error.PNG

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Cloud storage web assets
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New Here ,
Jun 02, 2025 Jun 02, 2025

Not anymore as I cant afford it I am using the free version that you have. I've had my Portfolio up for years and I am trying to apply for a remote position. In the past I have even done work in relation to Adobe. Why do you ask about a subscription?

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

was your portfolio created while you had an enterprise, teams or education subscription?

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New Here ,
Jun 02, 2025 Jun 02, 2025

Yes 

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New Here ,
Jun 02, 2025 Jun 02, 2025

Absolutely correct

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

you need to contact your previous admin.  they own that portfolio.

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New Here ,
Jun 02, 2025 Jun 02, 2025

Could you expand on what you mean by previous admin? I PAID for the subscription! Me Timea Bradley I have receipts, bank transfers I own that portfolio! I have contacts from Adobe: reps, etc. on my professional platform. 

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New Here ,
Jun 02, 2025 Jun 02, 2025

payment proof.PNG

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

you're the owner of the teams or enterprise subscription?

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New Here ,
Jun 02, 2025 Jun 02, 2025

There is no teams or enterprise subscription it was an INDIVIDUAL subscription. It is my work I created over my entire career as a graphic designer using Adobe paid for software. 

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New Here ,
Jun 02, 2025 Jun 02, 2025

See the attached screenshot with all the payment dates coming out from my personal bank account.

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New Here ,
Jun 02, 2025 Jun 02, 2025

Can you provide an email address I can send off a complaint and get my portfolio reinstated please?

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

there's no email that can initiate contact with adobe.

 

you said your portfolio was created while you had a company subscription.  did you also have an individual subscription?

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New Here ,
Jun 02, 2025 Jun 02, 2025

I only ever had an individual subscription but I was contracting for a company who had a company subscription and we shared assets via the cloud. If I cant initiate contact I go public with this in fact I already have and tagged both Adobe and Behance. I do not know if I am talking to a bot but this is unacceptable.

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Community Expert ,
Jun 02, 2025 Jun 02, 2025

i'm not a bot.

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