Unable to install Creative Cloud - error 702.

[basepps]

I followed Apple instructions for Terminal and permissions. After following the prompts, the first entry under permissions was drwxr-xr-t 13 root wheel. The instructions said it should be drwxrwxrwt; root wheel. Not sure what to do now.

[kglad]

if you are using some kind of security profile on a business machine, it seems to mess up the file permissions in the /tmp/ directory.

use the following command after logging into TERMINAL.

sudo chmod 1777 /tmp/

[basepps]

Thank you! That got me the correct entry. I'll reboot and try to install again.

[kglad]

you're welcome.

[basepps]

Yes! Everything is up and running again! Thank you so much.

[kglad]

you're very welcome.

p.s. that's not my discovery.  i copied it from another user that found the solution months ago.

[miguel2566]

sudo chmod 1777 /tmp/

but it shows a key symbol only

not sure what to do next

[kglad]

@miguel2566 

enter your mac's admin password

[miguel2566]

Where

[kglad]

when trying to open your terminal you should be prompted for you password.

https://support.apple.com/guide/terminal/enter-administrator-commands-apd5b0b6259-a7d4-4435-947d-0df...