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PrashantNagouda
Participant
November 28, 2019
Answered

unable to save Adobe form after updating in adobe designer

  • November 28, 2019
  • 2 replies
  • 1727 views

Hello,

 

I am using Adobe Livecycle designer ES4 (Version 11 ) to update existing form which was created using Adobe Livecycle designer ES 9.0.

 

After updating form looks fine but form has lost feature to save the filled data.  Also I am getting below message at the ribbon when open in Adobe Acrobat reader.

 

"Please fill out the following form. You cannot save data typed into this form. Please print your completed form if you would like a copy for the records"

 

I was able to save data using Adobe Acrobat reader for Adobe form before form update.

 

Thanks in advance.

This topic has been closed for replies.
Correct answer radzmar

You need just one Acrobat license in your company to add the save rights to your forms. After that, everyone with reader can fill and save them. 

Just open the form on Acrobat, goto [File] > [Save as Other] > [Reader Extended PDF] > [Enable More Tools (includes form fill and save)]. 

2 replies

radzmar
Community Expert
radzmarCommunity Expert
Community Expert
November 28, 2019

If you only need the save rights for your form and have Adobe Acrobat, you don't need LiveCycle Reader Extensions. You can add the the required usage rights with Acrobat too.

    radzmar
    Community Expert
    radzmarCommunity ExpertCorrect answer
    Community Expert
    November 29, 2019

    You need just one Acrobat license in your company to add the save rights to your forms. After that, everyone with reader can fill and save them. 

    Just open the form on Acrobat, goto [File] > [Save as Other] > [Reader Extended PDF] > [Enable More Tools (includes form fill and save)]. 

    P
    PrashantNagoudaAuthor
    Participant
    December 3, 2019

    Thanks alot, It worked 🙂

    T
    Test Screen Name
    Legend
    November 28, 2019

    It looks as if the original form was Reader Enabled by LiveCycle Reader Extensions, a server product. Check if your company still has a license to use this (it was tens of thousands of dollars or more).

      T
      Test Screen Name
      Legend
      November 28, 2019

      Please answer: does your company have LiveCycle Reader Extensions? (If you aren't sure, was this form originally made inside your company, or outside)?

      P
      PrashantNagoudaAuthor
      Participant
      November 29, 2019

      As per my knowledge, this form was initially developered outside our organization. I will check with my Infra team on the LiveCycle Reader Extensions.

       

      Thanks for your time.

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