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1

Unable to share CC library with other users

Explorer ,
Jan 05, 2021 Jan 05, 2021

Share assets from a CC library using their email address, they are unable to see the library. Creative Cloud shows them as pending. A public link works but isn't ideal.

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Libraries
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Community Expert ,
Jan 05, 2021 Jan 05, 2021
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Adobe Employee ,
Jan 06, 2021 Jan 06, 2021

Did invitees accept the the invite via CCD? And notification is gone, but Library is not shown there in Libraries list? Is that correct?

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Explorer ,
Jan 06, 2021 Jan 06, 2021

They followed the link they received in an email which opened a web browser, not CC Desktop.

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Adobe Employee ,
Jan 06, 2021 Jan 06, 2021

And shared with them Library is not appearing neither on https://assets.adobe.com/libraries, neither in products (Libraries Panel in CCD, Ps)?

Could you please share the Library again and see if that helps? There were some outages last week.

Thank you!

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Explorer ,
Jan 06, 2021 Jan 06, 2021
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The user shows as pending in my CCD panel for that library.
This maybe unrelated but I'm having similar issues with the review link in InDesign. It's frustrating that neither of these features work.

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