Unable to sync. Install sync component and try again. Error Code 198

[Kadir Yasin281759775ltr]

Hi there, "Unable to synchronize. Install the synchronization component and try
Again. Error Code 198" I get this error. I say tried again and after 1% it keeps giving me this error.

[kglad · Accepted solution]

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, apply this fix to your cc desktop app https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error198