Video uploads to creative cloud but cannot open it? And says zero bytes

[jwhisperz]

‌Video uploads to creative cloud but cannot open it? And says zero bytes

[Ken G. Rice · Accepted solution]

Are you uploading the file using file syncing or using the CC Assets site at https://assets.adobe.com? What is the Details panel showing? It should show the Size.

For example:

[jwhisperz]

It does not say the size, here are two screenshots of what it says when you look at assets and click on it. It is the.MOV file

[Ken G. Rice]

No screenshots attached to your post.