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What happens to my files when my subscription period expires?

New Here ,
Jun 26, 2021 Jun 26, 2021

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I got the plan for students and teachers , which gave me 100 gigabytes of From cloud storage, my question is what happens to my files if I cancel my subscription to the paid plan or are late in payment ? , thanks for your time 

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Cloud storage web assets

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correct answers 1 Correct answer

Community Expert , Jun 26, 2021 Jun 26, 2021

See sub-heading "What happens when I cancel my Creative Cloud subscription?"

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

 

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Community Expert ,
Jun 26, 2021 Jun 26, 2021

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See sub-heading "What happens when I cancel my Creative Cloud subscription?"

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

 

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Community Expert ,
Jun 26, 2021 Jun 26, 2021

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Access to all Creative Cloud apps & services will stop when your subscription ends.  That includes cloud storage, Adobe Portfolio website, etc...

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Apr 05, 2023 Apr 05, 2023

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Is there a way to save out the editable files? Do they remain within the cloud for an indefinite period of time--until I renew my subscription. Will they always be available? Or does Adobe delte the files after a certain amount of time?

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Community Expert ,
Apr 05, 2023 Apr 05, 2023

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@Matt29263396s5z8 

 

you should save/download your cc files to a local computer.

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Community Expert ,
Apr 05, 2023 Apr 05, 2023

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If you cancel your paid Creative Cloud subscription then your plan will revert to the free level of membership, which provides 2 GB of cloud storage at no cost for everyone.

 

If you are currently using more than 2 GB, then you have 30 days to reduce your online usage down to that level. If not, then files stored in the cloud could be lost if you do not copy/save them locally to your own computer.

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