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O
olyncher
Participant
April 29, 2015
Answered

When I save files to the Cloud on my laptop they are not visable on my desktop? Any thoughts?

  • April 29, 2015
  • 2 replies
  • 464 views

I've been saving my files on my laptop but they don't show up in my desktop files.  When I save something to the cloud from my desktop, they do show up in the files on my laptop.  I'm confused.. please help!!

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2 replies

wharress
wharress
Participating Frequently
April 30, 2015

Hi,

It sounds like something is right somewhere in your workflow. Are you certain that your logged in with the same Adobe ID on both computers?, you have Creative Cloud installed ok on both machines?

Thanks

Warner

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
April 29, 2015

File Sync Links that may help... all the links I have, since I don't know the cause of your specific problem

-https://forums.adobe.com/community/creative_cloud/host_sync

-http://helpx.adobe.com/creative-cloud/help/sync-settings.html

-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

-Size Limits https://forums.adobe.com/thread/1488242

-sync and email link http://forums.adobe.com/thread/1427516?tstart=0

-Phantom folder problem https://forums.adobe.com/thread/1490445

-an overview of assets https://assets.adobe.com/files

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