• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
3

Where can i find the creative cloud folder?

New Here ,
Feb 08, 2024 Feb 08, 2024

Copy link to clipboard

Copied

Hi!

 

i can´t find the creative cloud folder on my mac. i have tried to download creative cloud several times but never get the creative cloud folder up...

TOPICS
Cloud storage web assets , File sync , Libraries

Views

2.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 08, 2024 Feb 08, 2024

Copy link to clipboard

Copied

open your cc desktop app > files > open cc sync folder (at page bottom).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Feb 09, 2024 Feb 09, 2024

Copy link to clipboard

Copied

cant find it🥲

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 09, 2024 Feb 09, 2024

Copy link to clipboard

Copied

kglad_0-1707488993832.png

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2024 Feb 09, 2024

Copy link to clipboard

Copied

this is so frustrating - i had to reset my pc - only to find out when i went back to reinstall all my adobe apps that i could not use my local cc sync folder. All in the heat of the moment when i needed my files and missed my dealine to handover.

By the way - I LOVE MY LOCAL SYNC FOLDER. not happy why i can't have it. anyway my issue now is - there is no open sync folder on me CCD app - what do i do?

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 09, 2024 Feb 09, 2024

Copy link to clipboard

Copied

it's been renamed but all the files are there (except shared files that aren't yours).

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2024 Feb 09, 2024

Copy link to clipboard

Copied

i can't find my files that were on my local via CC sync. and i can't see any other folder in CCD that may suggest what you are saying - what am i missing?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 09, 2024 Feb 09, 2024

Copy link to clipboard

Copied

you can search your file system for a folder containing "creative cloud" (followed by a slew of appended text), if you don't remember the location of your cc folder.

 

and the files are still available online.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 09, 2024 Feb 09, 2024

Copy link to clipboard

Copied

hi kglad - you're a life saver - thank you for your input - have found my files 🙂  and put them in my onedrive folder for syncing.

thanks again

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Feb 10, 2024 Feb 10, 2024

Copy link to clipboard

Copied

LATEST

@Martini Marketing 

 

good to hear!  (and keep local duplicates - ie, trust no one with important files.)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines