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Where can i find the creative cloud folder?

New Here ,
Feb 08, 2024 Feb 08, 2024

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Hi!

 

i can´t find the creative cloud folder on my mac. i have tried to download creative cloud several times but never get the creative cloud folder up...

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Cloud storage web assets , File sync , Libraries

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Community Expert ,
Feb 08, 2024 Feb 08, 2024

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open your cc desktop app > files > open cc sync folder (at page bottom).

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New Here ,
Feb 09, 2024 Feb 09, 2024

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cant find it🥲

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Community Expert ,
Feb 09, 2024 Feb 09, 2024

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kglad_0-1707488993832.png

 

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Community Beginner ,
Feb 09, 2024 Feb 09, 2024

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this is so frustrating - i had to reset my pc - only to find out when i went back to reinstall all my adobe apps that i could not use my local cc sync folder. All in the heat of the moment when i needed my files and missed my dealine to handover.

By the way - I LOVE MY LOCAL SYNC FOLDER. not happy why i can't have it. anyway my issue now is - there is no open sync folder on me CCD app - what do i do?

 

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Community Expert ,
Feb 09, 2024 Feb 09, 2024

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it's been renamed but all the files are there (except shared files that aren't yours).

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Community Beginner ,
Feb 09, 2024 Feb 09, 2024

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i can't find my files that were on my local via CC sync. and i can't see any other folder in CCD that may suggest what you are saying - what am i missing?

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Community Expert ,
Feb 09, 2024 Feb 09, 2024

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you can search your file system for a folder containing "creative cloud" (followed by a slew of appended text), if you don't remember the location of your cc folder.

 

and the files are still available online.

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Community Beginner ,
Feb 09, 2024 Feb 09, 2024

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hi kglad - you're a life saver - thank you for your input - have found my files 🙂  and put them in my onedrive folder for syncing.

thanks again

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Community Expert ,
Feb 10, 2024 Feb 10, 2024

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@Martini Marketing 

 

good to hear!  (and keep local duplicates - ie, trust no one with important files.)

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