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Hello Creative Cloud Community!
I hope you're all doing well. I would like to seek your wisdom and experience in a matter concerning Adobe subscriptions. I am currently on a monthly payment contract for a one-year Adobe Express and Lightroom plan with 1TB of storage.
I'd like to purchase a one-year Adobe Creative Cloud subscription from a reseller, and my desire is for my existing Express and Lightroom plans to be canceled upon activation of the new Creative Cloud subscription. I understand that if I purchase the Creative Cloud subscription directly from Adobe, it will cancel my current plans. However, I am uncertain if the same applies when activating a subscription purchased from a reseller.
Has anyone encountered a similar situation or have any insights on this? I would truly appreciate your input and guidance to help me make an informed decision about my Adobe subscriptions, specifically regarding the cancellation of my existing plans when activating the Creative Cloud subscription from a reseller.
Thank you so much for your time and support!
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What are your concerns?
Adobe Express is a separate subscription from Creative Cloud.
And Lightroom is included in Creative Cloud all apps plan.
If you want to keep them separate, use another ID (email address) for Creative Cloud.
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Heya, Nancy! Both existing subscriptions have apps covered by the Creative Cloud plan, that is why if I choose to buy it now directly from Adobe, it automatically canceles these two. I would like for the same to happen if I activate the Creative Cloud plan bought from a reseller, otherwise I will end up having 3 subscriptions, one doubleing the other 2.
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I suggest you cancel your other Adobe plans before you order from a Reseller.
To clarify what's included in each plan:
Creative Cloud Photography Plan (approx $10/month for 12 months). Includes the following:
https://www.adobe.com/creativecloud/photography.html
Premium Adobe Express ($10/month).
https://helpx.adobe.com/express/using/express-overview.html
Creative Cloud All Apps (20 + desktop/mobile apps & services)
https://www.adobe.com/creativecloud/plans.html
Log-in to account below.
https://account.adobe.com/plans
How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html
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Thank you!
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if I choose to buy it now directly from Adobe, it automatically canceles these two.
By @alexandru.miroiu
I'm not sure of the accuracy of that.
You may have multiple plans.
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