Copy link to clipboard
Copied
Hi.
A couple of months ago i downloaded Adobe CC for school. I used ''Academic Software'' (a Belgian site that my school uses.) All i needed to do was requesting a account. So i waited and got a mail from Adobe that i can download every app. I downloaded it immediately and i ran to a problem. Adobe CC said that i needed to log in again because i was logged out. So i pressed the button and then it came to the same screen that says that i am logged out. I tried downloading it again but it doesn't change anything. I also tried multiple things i found on the Adobe faq page but it's still the same screen. It can't be something with my account because on the Adobe site i see every app in my license. The problem can be the previous account I had, but that is from a diffrent email but on the same laptop.
Does anybody know what to do? Because i really need the help 😞
Copy link to clipboard
Copied
Copy link to clipboard
Copied
I have tried all three option and I keep getting the message that I am logged out. I don't quite understand the last option with the WMI.
Copy link to clipboard
Copied
Leonie, the solutions offered by John primarily work for individual members. What type of Creative Cloud membership are you trying to log into? I do not see an individual membership associated with the e-mail address you used to post to this public discussion forum.