About a day ago day ago I started getting this error "C:\users\userName\Creative Cloud Files You don’t have permission to modify files in this network location" As an administrator for access. I have tried the most common fixes that I could find on google, without any success. That includes: Taking ownership of folders: C harddrive, "Creative cloud files", "userName" folder, "desktop" Changeing permissions of several programs folders giving full permission to all users. Running the repair of creative cloud. Disabling anti-virus program Giving firewall acess to adobe programs.The issue seemed to stop when I unplugged the internet-cable. I was then able to save as to the same directory that was causing problems.Windows 10 recently updated and I began to experience this after the update. I am running Windows 10: Build 1803: version 17134.48.This is very frustrating.

Participant

Answered

You don’t have permission to modify files in this network location -error when trying to save as to Creative cloud

Forum|Forum|7 years ago
May 17, 2018
27 replies
22419 views

About a day ago day ago I started getting this error "C:\users\userName\Creative Cloud Files

You don’t have permission to modify files in this network location" As an administrator for access. I have tried the most common fixes that I could find on google, without any success. That includes:

Taking ownership of folders: C harddrive, "Creative cloud files", "userName" folder, "desktop"
Changeing permissions of several programs folders giving full permission to all users.
Running the repair of creative cloud.
Disabling anti-virus program
Giving firewall acess to adobe programs.

The issue seemed to stop when I unplugged the internet-cable. I was then able to save as to the same directory that was causing problems.

Windows 10 recently updated and I began to experience this after the update. I am running Windows 10: Build 1803: version 17134.48.

This is very frustrating.

This topic has been closed for replies.

Correct answer puneeta95641987

Hi,

We have released the fix for the issue. It should have been updated automatically on your system. In case the core sync has not updated to version "3.0.3.6" on your machine then please follow the steps mentioned below:

1. Open Creative Cloud Application

2. Sign out from Creative Cloud Application.

3. Sign in again with same or different credentials.

4. Wait for few minutes.

5. Creative Cloud will automatically update itself to latest version.

Kindly let me know if you are still facing any issue after the update.

Thanks,

Puneet Aggarwal

Show previous replies

jbarker0612

Participant

I'm having this same exact issue and it started about the same time. It would be nice if there was an answer from Adobe on this.

I've also had issues changing printer settings in Adobe Acrobat DC and thought it was just my printer, but now I wonder if it is related to this as well.

P

PeterNHS

Participant

I've noticed this in all adobe apps too. This permissions problem in the creative cloud folder is sometimes causing a "fatal error" in Adobe Audition when it tries to rename the temp file to an actual file. Just tried saving a Word document to a creative cloud folder too and that also had an issue saving.

This started happening for me last week when working in Dreamweaver but I've since noticed that it is affecting all apps. I'm getting this issue on both my work laptop and home desktop PC - both devices before and after upgrading to the latest version of Windows 10 (1803) so I don't think it's related to the Windows update. Saving to the desktop or a folder other than the Creative Cloud folder seems to work ok.

I don't remember when the creative cloud app last updated but it may be related to that...

I hope this information helps narrow down the issue and that it's sorted soon.

B

bhaskarrac2482

Participant

Other than this error, it sometimes deletes the file which I am saving. I have to pause the syncing and then re-save the file and then it works completely fine. This happens to all the files (3d and other software related) and just not with Photoshop.

I noticed this happened after the recent update of CC but I am not too sure about htis.

Any help would be appreciated.

T

Tour VS

Participant

I also have this problem, but the error message comes up when I try to save something new. Then when I try to save a second time it will let me. It just started happening for me last week (around the same time as everyone else).

D

dfarro

Known Participant

Just adding that I too am having this problem, which began about a week ago, May 17 or 18.

I will try some of the workarounds suggested here.

C

cphubb

Participant

I tried both methods. Neither worked.

Strangely if I copy files from other folders it works fine. When I save from Adobe apps I get the error. It saves the file but with 0kb size so it won't open again.

Even after copying the old CC folder I still cannot save there via Adobe apps.

LordScarn

Participant

I have the same problem and what seems to fix it is to turn of Creative Cloud syncing. With it turned off I'm able to save again without issue. Turning it on afterwards also correctly syncs the files. For some reason saving with syncing active removes your permissions to save in the CC folder.

So yeah. Not a solution, but a temporary workaround.

arij2010

Inspiring

Hi,

try signing out from the CC desktop and then rename the "Creative Cloud Files" folder to "Creative Cloud Files.old" .

Sign in again on the CC desktop ,it will create the folder again and sync all the files

J

jipojipAuthor

Participant

It almost looked like it worked for a few minutes and I managed to save someting to the directory but then it started giving me the same error as before and still only writes temporary files. For example: .png.tmp$$.

It seems like the problem only occurs when first trying to write a new file to the folder, it gives me the error message and a 0 kb placeholder file show up, which you can then overwrite without any hassle and it works as usual...

I can confirm that my other computer (which I am also using to access my cloud) started getting the same error after the windows update (or at at least at the same time).

Also the error is not consistent, sometimes it saves, sometimes it gives me the error message and sometimes no error message but only .tmp$$. files.

R

robl664856979

Participant

I had this exact same issue.

Have the "Administrators" group take ownership of the Creative Cloud folder and propagating that ownership to all sub-folders did the trick for me.

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