Adobe Portfolio contact form not sending email

New Here ,
Mar 23, 2021 Mar 23, 2021

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Hi all, I have a number of Adobe Portfolio sites, and it seems that all the contact forms no longer send the email. There is no error message when the submit button is clicked. I have tried different email addresses using different providers, including gmail and outlook, none seem to work. Any ideas?

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the CC forum.

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Adobe Community Professional ,
Mar 23, 2021 Mar 23, 2021

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Sorry, no forum here... unless some other Portfolio user has an answer
See Employee Dave's reply "Portfolio team asked us to close up shop here"
-This link has information on Portfolio
-https://community.adobe.com/t5/download-install/is-portfolio-still-being-developed/td-p/11583268?pag...

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Adobe Community Professional ,
Mar 25, 2021 Mar 25, 2021

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Hi @MABUR2007,

Gmail might be filtering your mail into Spam, Social or Promotions folders.  The last time I tested it, the PF contact form worked fine but it landed in my Social folder unless you train Gmail to send it to Inbox.

 

Hope that works.  If not, contact Portfolio Technical Support below.

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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