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Adobe portfolio site not loading how it should.

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Hello, I am currently updating my portfolio site as I am looking for jobs, but my website isn't loading properly now since I last updated it. In the preview and editor, it looks fine, but the actual website is formatted completely wrong in the browser.

Does anyone know what the issue could be?

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Nancy OSheaCorrect answer

Community Expert

Hi @enya5EDE and everyone,

S h * t happens! Adobe uses AWS to store global assets. When Amazon goes down, everything is effected. My commercial sites were also effected for a few hours.

Next time you have a technical problem for which you can find no solution in the Portfolio FAQ & Knowledgebase, submit a ticket directly to the Portfolio Support Team. Although candidly, there's not much anyone can do when a whole region of servers goes offline except to wait it out.

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

For bug reports & feature requests, use Adobe Portfolio's User Voice.

https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

Hope that helps. 🙂

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Correct answer

Community Expert

Hi @enya5EDE and everyone,

S h * t happens! Adobe uses AWS to store global assets. When Amazon goes down, everything is effected. My commercial sites were also effected for a few hours.

Next time you have a technical problem for which you can find no solution in the Portfolio FAQ & Knowledgebase, submit a ticket directly to the Portfolio Support Team. Although candidly, there's not much anyone can do when a whole region of servers goes offline except to wait it out.

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

For bug reports & feature requests, use Adobe Portfolio's User Voice.

https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html

Hope that helps. 🙂

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Nancy O'Shea— Product User & Community Expert

Paweł Witkowski

Participant

It seems it works properly now thank god 🙂

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Dominic Marten

Participant

The issue is the same as more than half online services have experience yesterday when Fastly went down for an hour. Amazon, Adobe, governement websites went down as well. Adobe Portfolio issue is probably the same. It will take time to recover. Its really annoying tho

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Michael Dunlap

Participating Frequently

Yes, I checked on multiple browsers and cleared my history in Chrome. Also, I noticed that some Adobe images even in my Outlook box aren't showing up... which could be related?

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enya5EDEAuthor

Participant

Yeah, I think it was adobe, it's annoying you cleared your history and everything! I think it's back running regularly again, I hope it is for you too!

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Michael Dunlap

Participating Frequently

It appears to be an issue on Adobe's side. Thank you for posting! I didn't know where to go. There isn't an Adobe Portfolio Support Community that I could find.

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Paweł Witkowski

Participant

Same here. It seems there are some biger problem at Adobe. Mine site now looks like that:

https://portfolio.witkowskipawel.pl

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Paweł Witkowski

Participant

No images, no CSS, everything looks very broken 😞

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