Adobe Spark: Bad connection / Error: E_FETCH_COMPOSITION / Status: 500

New Here ,
Apr 22, 2020

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Trying to edit a video and keep getting this:

 
---
Bad connection
 
Sorry, we are having trouble connecting to our servers.
 
Error: E_FETCH_COMPOSITION
Status: 500
Request ID: uu63VMF1fsYba5SqbjUeGYSfpU4x1Gvq
---
 
Happens on every video, including new ones.
 
Broadband connection is fine for everything else.
 
Can you explain/help please?
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Cloud storage web assets, Creative Cloud, File sync, New user

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Adobe Spark: Bad connection / Error: E_FETCH_COMPOSITION / Status: 500

New Here ,
Apr 22, 2020

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Trying to edit a video and keep getting this:

 
---
Bad connection
 
Sorry, we are having trouble connecting to our servers.
 
Error: E_FETCH_COMPOSITION
Status: 500
Request ID: uu63VMF1fsYba5SqbjUeGYSfpU4x1Gvq
---
 
Happens on every video, including new ones.
 
Broadband connection is fine for everything else.
 
Can you explain/help please?
TOPICS
Cloud storage web assets, Creative Cloud, File sync, New user

Views

1.3K

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 22, 2020 4
Most Valuable Participant ,
Apr 22, 2020

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Apr 22, 2020 0
Community Beginner ,
Nov 12, 2020

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I don't want to be mean but... If you aren't interested to help people why do you write such a general answer? Better don't write anything if you don't know what is it all about. That is not support!!! Support means you show intereset for the specific problem and then you give an answer to that SPECIFIC problem.

What you deed can anyone do it: just copy and paste links to the help articles which anyone knows.

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Nov 12, 2020 3
New Here ,
May 21, 2020

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Hi, did you get this sorted? 

It's happening to me and I cant find a good response. 

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May 21, 2020 3
New Here ,
Jul 03, 2020

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I'm experiencing the same issue on all videos with a slightly different error code:

 

Sorry, we are having trouble connecting to our servers.
Error: E_FETCH_COMPOSITION
Status: 412
Request ID: aRufJAnQMc8zkOAfvxBES3Jeiow7tXpZ

 

It keeps throwing me out on nearly every action I take. I have tried clearing cookies and cache to no avail.

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Jul 03, 2020 2
Community Beginner ,
Aug 26, 2020

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Similar error for me today.  Seems to be a long-standing issue.  I'm running the latest version of Chrome on a MacBook Pro with Mac OS Catalina 10.15.6.

 

Sorry, we are having trouble connecting to our servers.

Error: E_FETCH_COMPOSITION
Status: 500
Request ID: VfS4h2wZKRN0RwXpqaIRcloe1WWbI2To

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Aug 26, 2020 1
Community Beginner ,
Dec 13, 2020

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I'm having the same problem. Did you get this issue resolved? If so, what was the solution? If not and it just ... went away on its own or something, how long did that take?

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Dec 13, 2020 0
Community Beginner ,
Dec 18, 2020

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Nothing yet.  Hope they fix it soon.  I'm about to give up on Spark presentations because of it.  Find any alternatives?

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Dec 18, 2020 0
New Here ,
Jan 11, 2021

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It won't work. I have a good connetion, I mean, it says the connection is strong. I'm just trying to make a slideshow with my freind please, if you know how to stop this, please help or tell me.

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Jan 11, 2021 0
Community Beginner ,
Jan 11, 2021

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It just doesn't work and Adobe ignores us and they don't really care. I find myself trying and again traying to see if they fixed something but no 😞

My recomandation is to just forget about it for now. I hope that they will fix that soon because Spark is a great tool and we are using it for all kind of stuf for our church, every week.

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Jan 11, 2021 0