Change Admin for Cloud Folders

[j_goetzelmann]

Hej there,

does anyone know, if I can change Admin right? I am Admin of some Folders on the Cloud, but want to give my rights to a colleague (have to take myself out).

1. Where can I see which folders I have the Admin rights for?

2. How can I change these rights and make someone else Admin oder these Folders?

Thanks for the help!

/Joe

[kglad]

[moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration]

[AnneMarie Concepcion]

Excellent questions.

I don't know how to transfer ownership of a shared/collaborated folder. (I have a workaround though, that I describe at the  end.)

But to learn who's the owner, you can go to your CC Files web space, click on a folder, and the little picture thumbnails appear across the top indicating who's  a user in the folder and who's the owner. The owner appears first, and their name appears in a tooltip. Below is a CC Files folder that a client added me to. (I'm the 2nd thumbnail.)

Also if you go to Share/Collaborate any CC Library or Folder, whether or not you're the owner, the Share dialog box lists who's the owner and who are users (editing privileges or not). The owner can remove users, or even all users, but cannot remove themselves or assign Owner to anyone.

I think a solution though would be to ask whoever you want to be the new owner to go to the shared Folder/Library and choose Duplicate or Copy.  Then you can remove all the users from your folder/library and they can add the same folks to the duped one that they now own.

AM

[pollythurston]

Adding to this request: we need to be able to transfer ownership of shared folders to different users. Currently, not even Team admins can do this. It's incredibly frustrating and we are looking at changing cloud services because of this.

[kglad]

@pollythurston, these are user-to-user forums.

for team/enterprise subscription questions, post in the enterprise/teams forum,Enterprise & Teams - Adobe Support Community

to make suggestions to adobe, use https://www.adobe.com/products/wishform.html

[pollythurston]

Thanks!

[kglad]

you're welcome.