Highlighted

Core Sync Constantly At 100% CPU Usage.

New Here ,
Aug 23, 2018

Copy link to clipboard

Copied

I need help. I have a new MBP 2018 and recently Core Sync is hogging resources, turning my Mac into a frying pan. Constantly chewing up 100% CPU on Sctivity monitor and firing up the fans.

I have closed all processes, uninstalled CC with the official Uninstaller as per previous answers with this issue. Reinstalled and boom, 100% CPU usage. When I'm not plugged into the main I'm lucky to get 30-45 mins battery time with Core Sync running.

Any help would be appreciated.

Topics

File sync

Views

4.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Core Sync Constantly At 100% CPU Usage.

New Here ,
Aug 23, 2018

Copy link to clipboard

Copied

I need help. I have a new MBP 2018 and recently Core Sync is hogging resources, turning my Mac into a frying pan. Constantly chewing up 100% CPU on Sctivity monitor and firing up the fans.

I have closed all processes, uninstalled CC with the official Uninstaller as per previous answers with this issue. Reinstalled and boom, 100% CPU usage. When I'm not plugged into the main I'm lucky to get 30-45 mins battery time with Core Sync running.

Any help would be appreciated.

Topics

File sync

Views

4.5K

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Employee ,
Aug 23, 2018

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Adobe Employee ,
Aug 24, 2018

Copy link to clipboard

Copied

Hi Derek,

Sorry to hear about your difficulties.

A few questions and things to test:

  • Would it be possible to capture and screen a screen shot from Activity Monitor?
  • Are you actively syncing files when this issue is occurring?
  • Does unchecking the sync on/off option in the Creative Cloud app preferences make the CPU use go down?

sync_on copy.jpg

  • Also, just to confirm, what version of the Creative Cloud Sync is listed in the preferences?

Please get let me know when you get the chance,

Thanks,

- Dave

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Sep 10, 2018

Copy link to clipboard

Copied

Any update on this? Support told me it was my fault that Core Sync was taking up 100% of my CPU and it's because my 64 bit system needs to be upgraded to 64 bit ... not the sharpest tool obviously.

First he said Lightroom was to blame, so I uninstalled it. Not worth the trouble.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Sep 18, 2018

Copy link to clipboard

Copied

I paused the syncing and the CPU went down to normal levels. I am not sure why it uses 100% minimum when it is not paused

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Oct 22, 2019

Copy link to clipboard

Copied

Please help! My core sync is also always running at over 100%. My fans are constantly running. And very often my syncing is non-stop. Please help!

Screen Shot 2019-10-22 at 11.37.00 AM.pngScreen Shot 2019-10-22 at 11.38.15 AM.png

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Oct 28, 2019

Copy link to clipboard

Copied

got the same issue on Win 10- core sync prosses, use 100% cpu- when syncing files

wen creative cloud turn off, every thing fine

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Nov 21, 2019

Copy link to clipboard

Copied

is there any update on this? i have the same issue on two different macbooks (2016 and 2019) core sync eats up 100% cpu and when i turn it off, my macbooks immediately turn silent. this issue is persistent for months and makes me wonder once more about adobes reliability.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
New Here ,
Dec 04, 2019

Copy link to clipboard

Copied

I am having the same issues as camilone. I am on a 15" MBP 2017 model and core sync is slow going and hogging up resources. I have restarted and done all the normal troubleshooting. When this issue be resolved?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Most Valuable Participant ,
Dec 30, 2019

Copy link to clipboard

Copied

Hi, 

Recently the same problem occurred, but it has been resolved. please refer.

https://community.adobe.com/t5/get-started/creative-cloud-draining-battery-like-crazy/m-p/10835260#M...

--
Susumu Iwasaki

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Jan 12, 2020

Copy link to clipboard

Copied

it seems that createv cloud update kind of fiz this- any whay i set up file sinking to low >in settings
this is so anyoing- adobe clouse service was my favorite- and was so seemles on all of my devices. now i can trust it anymore - and im waiting long times just to a few low quality pics.
at my studio i use 2 coputers and an ipad. 

really dont understand the new CC SW 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Jan 30, 2020

Copy link to clipboard

Copied

This worked! - Finally! - I've been having this problem for like a year and Adobe hasn't provided a solution??

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Jan 30, 2020

Copy link to clipboard

Copied

after 2 SW updates im still having this proplem

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Explorer ,
Jan 30, 2020

Copy link to clipboard

Copied

The solution is posted above. SW?

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...