Find Cloud documents locally?

New Here ,
Aug 26, 2020 Aug 26, 2020

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Hi! 

 

How can I find Cloud Documents locally? (not Document Clouds, I mean the files created in for eg Photoshop on iPad that I open on my desktop too). I know they are automatically saved to the cloud, but I can make them offline, so they should appear somewhere locally? I need to batch download my cloud documents to make a backup on a harddrive, but there doesnt seem to be any solution...

 

Thanks in advance

Peter

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Cloud storage web assets, File sync

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correct answers 1 Correct Answer

Adobe Employee , Aug 29, 2020 Aug 29, 2020
Hi Peter, sorry you're having difficulties. Cloud Documents don't have a location on the local machine, they're in the cloud! However, if you need to export a local copy, you can do so from the Creative Cloud Desktop app. Go to Your Work > Cloud Documents, select the files you want to export and click "Export a Local Copy" (see screenshot). Please note that this is a copy of the document, so if you make any changes to the cloud document (on your iPad or desktop), the downloaded copy will not hav...

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Adobe Community Professional ,
Aug 27, 2020 Aug 27, 2020

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Are you saving work to your Creative Cloud Files folder on your primary hard drive drive? 

Files in that folder are auto synced to the cloud.  So you should not need to download anything.

https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.ug.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 27, 2020 Aug 27, 2020

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No I am using the new "Cloud Documents" in Photoshop which syncs the files between all desktop and mobile devices, it came with the new Photoshop for iPad Pro. I can open them in Photoshop on the desktop too under "Cloud Documents" tab in the Photoshop home screen. Problem is I can't find where they download locally, and Adobe doesn't allow batch download of files online...

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Adobe Community Professional ,
Aug 27, 2020 Aug 27, 2020

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Online storage is in the following locations.

Creative Cloud

https://assets.adobe.com

Lightroom

https://lightroom.adobe.com

Document Cloud

https://documentcloud.adobe.com

Adobe Spark

https://spark.adobe.com

 

Sorry, I don't know where Photoshop iPad stores files.

Ask in the Photoshop forum.

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Aug 27, 2020 Aug 27, 2020

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They are not specifically iPad files though, it's the new Cloud Documents... Which I think fits better here rather than the Photoshop forum as Illustrator uses it too. But thanks for the help though, appreciated 

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LEGEND ,
Aug 29, 2020 Aug 29, 2020

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To see the folder that is being used to store files from the Adobe cloud system open the CC desktop app and click on the Cloud icon and then the Gear icon or just the Gear icon for the dekstopm preferences and then go to the Syncing tab.

 

To change the location of the folder used, and this will only change that location for future downloaded files, click the pencil icon.

 

2020-08-29 20_35_29-Creative Cloud Desktop.png2020-08-29 20_36_03-Creative Cloud Desktop.png

 

 

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Adobe Employee ,
Aug 29, 2020 Aug 29, 2020

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Hi Peter, sorry you're having difficulties. Cloud Documents don't have a location on the local machine, they're in the cloud! However, if you need to export a local copy, you can do so from the Creative Cloud Desktop app. Go to Your Work > Cloud Documents, select the files you want to export and click "Export a Local Copy" (see screenshot). Please note that this is a copy of the document, so if you make any changes to the cloud document (on your iPad or desktop), the downloaded copy will not have those changes.

 

Let me know if you have any questions !

 

-Noel at Adobe

Screen Shot 2020-08-29 at 4.44.02 PM.png

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New Here ,
Aug 29, 2020 Aug 29, 2020

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Thank you so much Noel! I'll mark this as the correct answer 

 

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