orange triangle on files when synching

Explorer ,
Oct 29, 2014

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I am using CC-2014 on Mac

I have a folder with a mix of .psd and .tif files—about 300 images in total.

Some of these (both file types) have orange triangles on the file icon.

And, the synch has now been running for about 5 days and does not appear to be moving past this point—just stalled and little wheel in the CC Synch panel is spinning--spinning

What does the orange icon mean?

Where Can I get further information for troubleshooting?

Any suggestions for how to fix this ?

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File sync

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orange triangle on files when synching

Explorer ,
Oct 29, 2014

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I am using CC-2014 on Mac

I have a folder with a mix of .psd and .tif files—about 300 images in total.

Some of these (both file types) have orange triangles on the file icon.

And, the synch has now been running for about 5 days and does not appear to be moving past this point—just stalled and little wheel in the CC Synch panel is spinning--spinning

What does the orange icon mean?

Where Can I get further information for troubleshooting?

Any suggestions for how to fix this ?

TOPICS
File sync

Views

283

Likes

Translate

Translate

Report

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Oct 29, 2014 0
Scott_V2 LATEST
Adobe Employee ,
Oct 30, 2014

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Hi Michael,

The Orange triangle icon is representing that the file was not able to sync with the Creative Cloud. In the Creative Cloud application manager. Click the Gear icon > Preferences> Files Tab> Turn syncing on.

That should work.

Thanks

Scott

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Oct 30, 2014 0