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Spartan707
Inspiring
October 29, 2014
Question

orange triangle on files when synching

  • October 29, 2014
  • 1 reply
  • 1437 views

I am using CC-2014 on Mac

I have a folder with a mix of .psd and .tif files—about 300 images in total.

Some of these (both file types) have orange triangles on the file icon.

And, the synch has now been running for about 5 days and does not appear to be moving past this point—just stalled and little wheel in the CC Synch panel is spinning--spinning

What does the orange icon mean?

Where Can I get further information for troubleshooting?

Any suggestions for how to fix this ?

This topic has been closed for replies.

1 reply

Adobe Employee
October 30, 2014

Hi Michael,

The Orange triangle icon is representing that the file was not able to sync with the Creative Cloud. In the Creative Cloud application manager. Click the Gear icon > Preferences> Files Tab> Turn syncing on.

That should work.

Thanks

Scott