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Today I've pasted the four A Records of my Adobe Portfolio website to CloudFlare DNS Dashboard. But unfortunately, the address (rainbowil.co) is redirecting to portfilio.adobe.com/missing, and the connecting domain page on AP saying "Looks like your domain settings have not yet been configured correctly with our IP address". Everything looks alright on my DNS dashboard (screenshot attached). So what's the problem?
How long ago did you change the named server?
For Portfolio technical support, please contact the Portfolio team directly.
And for reference, here is the related Knowledgebase article.
https://help.myportfolio.com/hc/en-us/articles/209448927-Using-a-custom-domain-with-Adobe-Portfolio
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Sorry, no forum here... unless some other Portfolio user has an answer
See Employee Dave's reply "Portfolio team asked us to close up shop here"
-This link has all of the currently available information on Portfolio
-https://community.adobe.com/t5/download-install/is-portfolio-still-being-developed/td-p/11583268?pag...
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So is there a dedicated forum for Adobe Portfolio? Because I haven't found one...
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Nevermind, I saw the comments on the link you sent. This is why I'm moving from Adobe next year, your customer service (oh, and the lack of support *for six years* in RTL languages on XD and most not-desktop apps). There's no way to ask for your help with Portfolio, huh? The chat people aren't answering questions about it. The forum has been closed. This forum is not accepting answers about it anymore What is this? Why delibriationg force us to move? You either close the service (something you clearly want to), or support your users. Dont keep it live but ignore it anywhere other than slow email responses. It's the source of our main websites. We can't wait for emails when there is trouble with our websites. We are losing clients that way, and so do you. Your company culture is really beyond me.
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How long ago did you change the named server?
For Portfolio technical support, please contact the Portfolio team directly.
And for reference, here is the related Knowledgebase article.
https://help.myportfolio.com/hc/en-us/articles/209448927-Using-a-custom-domain-with-Adobe-Portfolio
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Luckily the Adobe Portfolio team has solved it to me now through the email. Thx
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Glad Portfolio support was able to help you. 🙂
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Could you post the solution here for the benefit of others?
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Feel free to contact Portfolio support for assistance. But be patient. I don't think they work on weekends.
See links below:
- FAQ & Knowledgebase
- Contact Portfolio Support Team
- Leave feedback on Adobe UserVoice